Online ticketing doesn’t have to be a drag. But we all know that it can be. That’s why we aim to make online ticketing a better experience by doing two things: 1) We put you in charge. Whether you’re buying or selling, you’re in control. That’s satisfying and rewarding. 2) We’re there where and when you need us to make sure you have a safe place to trade and that your sale is smooth and easy.

It’s simple: we get fans the tickets they need by putting them in touch with the fans who are selling them. This means competitive prices for sold-out events and quick delivery. We oversee the delivery of the tickets to the buyer and payment to the seller, charging a 10% commission. We also sell tickets directly from our own stock for certain events.

We want to make sure that fans using our marketplace are guaranteed

• A risk free environment – buyer and seller details are confirmed before joining our marketplace. Our aim is to give fans an honest service for getting hard-to-get tickets on our secure SSL encryption payment system.
• Speedy delivery of the tickets through trusted couriers. We can track your order at any time.
• A pleasant experience. However, should any problem occur, our customer service live online chat or telephone helpline is there to find a solution for you.

We put fans in touch with fans. Thousands of fans. And so we aim to make sure all transactions are made by legitimate and genuine sellers. We want you to buy in confidence and with peace of mind, so you can keep your mind on the tickets. At The Online Ticket Exchange, buyers and sellers are in control and never left in the lurch.